FAQ

What’s happening with Netroots Nation 2021?
Although Netroots Nation is usually held in the summer, we postponed our 2021 event to October due to COVID. This year’s conference will be a hybrid event 
October 7-9, with options to attend in person in Washington D.C. or participate virtually.

Some sessions will be held in person and live-streamed; while others will happen virtually as a webinar. Most sessions—more than 100 hours of content—will be saved in our app for later viewing. Attendees will have access to all afternoon breakout sessions and keynotes, regardless of how they are attending. In-person attendees will also have their choice of in-depth professional development trainings each morning. Click here for more on how the hybrid experience will work.

What do I get with my ticket?
Whether you’re attending in person or from home, your ticket gives you access to 100+ hours of programming—panels, trainings, keynotes and social opportunities. You can watch live or access archived content after the event is over. Attendees will also receive a convention T-shirt (in-person attendees can pick theirs up onsite; virtual attendees will receive a link to redeem their shirt).

Where is the in-person component being held?
The in-person component will take place at the Hyatt Regency Washington on Capitol Hill in D.C.  If you’re attending in-person, remember that late-night socializing is a big part of the convention experience. Whether you’re local or coming in from out of town, we have space for you in our discounted hotel block. Rooms start at $219/night and include complimentary in-room wifi and fitness center access. The official Netroots Nation hotel block is now open for reservations.

What COVID safety precautions can we expect?
To keep everyone safe, we are following CDC guidance for large events. In-person attendance may require proof of COVID vaccine or a recent negative COVID test. Additionally, masks may be required.

I’m attending virtually. How do I access the content?
For this year’s virtual conference, we’re using a platform that you can access on your mobile device, tablet, laptop or desktop. Once downloaded, you’ll log in using the same email you used to register in Eventbrite. Then you can create your personal profile, view session details, connect with other attendees and more. If you plan to use the web app, we recommend using Chrome for the best performance.

What if I have a tech problem during the event?
Please plan ahead for reliable connectivity so you can enjoy Netroots Nation as it happens. We’ll have tech assistants on hand to help with any problem you might have with the platform. And don’t worry: all panels, trainings and keynotes will be recorded for later viewing.

What if I have a special need or disability?
All trainings, panels and featured panels will be captioned. Our virtual platform, Socio, offers a mobile and web-based app which is compatible with assistive technology. We also performed an audit of our website using Google’s Lighthouse auditing tool and made changes to improve readability and ensure that the site works with screen readers and other assistive technology.

If you’re attending in person and have a question or special need, email us at help@netrootsnation.org so that we may assist you.

How are your speakers chosen?
All of our content is submitted by and for the community. Anyone can submit a proposal for a panel or training or screening series session. 

After the submission period closes, we divide submissions into subcommittees that score submissions based on quality, timeliness, diversity and other factors.

I want to attend but can’t afford it. Are there scholarships available?
Yes! We have scholarships available each year and also created a deeply discounted rate for those impacted economically by COVID-19 to attend virtually. This rate is to be used on an honor system. In addition, regular virtual registrations are on a tiered pay-what-you-are comfortable-with scale. 

What’s your refund policy?
Netroots Nation tickets are not refundable. If you find you cannot use your ticket, you can: 1) sell and transfer it to another person or 2) donate your ticket to our scholarship program. Contact registration@netrootsnation.org to transfer your registration to another person.

If I purchase a registration, can I share it with another person?
Our work to organize this convention is supported by ticket sales. Everyone attending Netroots Nation should have their own registration. We’ll send those who register for virtual attendance a unique login to access, and we ask you not to share that login.

Are payments made to Netroots Nation tax deductable?
Since payments for registration fees, merchandise and donations should be made to Netroots Nation, a California 501(c)4 corporation, they are not tax-deductible. If you pay by credit card, the charges will appear under “NETROOTS NATION.”

What if I have other questions?
For general questions, email info@netrootsnation.org. For registration-specific questions, email registration@netrootsnation.org.